By Sheree Hanna
Can business intelligence change the fragmented service supply chain? – part two
The arrival of complex data analytics may seem to be the answer to such issues, but Centrex Services’ managing director Glyn Dodd believes that the data alone is not enough to improve the current state of the service supply chain.
“There is a widely held belief that generating ever increasing amounts of data is the answer to all our service supply chain needs, but alone it is irrelevant if not turned into useful information. It’s the business intelligence transforming this into relevant information which is vital for the creation of an efficient, integrated service supply chain, abolishing the silos that plague the current model.”
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Article Source: : SC Services